There are many web hosting companies, but one thing that sets Bluehost apart is their “anytimemoney back guarantee“. This is an unusual offer, and one that makes it a low risk investment to sign up with them. At the same time, there are some conditions that you should understand when it comes to this anytime money back guarantee.
Here’s the list of hosting services I’ve used in chronological order:
Introduction to Bluehost
Before we look at their money back policy, it makes sense to talk about some of the features that make Bluehost one of the world’s leading web hosting companies. When comparing web hosts, it’s good to look closely at several aspects of their service. Let’s see what these are and how this hosting company measures up in these areas.
Trustworthy and Up to Date Technology
This is essential for a web host, as this is what determines how fast and secure your website is. You also want a company that uses fast servers and a good network so your web pages will load quickly.
Some smaller web hosts outsource many tasks and some don’t even use their own equipment. Bluehost has its own well equippeddata centers. It has its own servers and even fiber network and diesel generators. This ensure that your sites are safe, fast and online at all times.
A web host that doesn’t offer good support is one that may let you down at the worst possible moment. You want to know that you can reach experienced and helpful people if you ever need help.
Bluehost has U.S. based, highly trained support available at all times. You can reach them by live chat, email or phone. You can even call them toll free before you have an account if you have any questions about their services.
Whether you have one website or many, you want to know that you are being provided with sufficient resources for your needs. Bluehost gives you unlimited domains and disk storage with your account. You also get unlimited sub-domains, add-on domains, parked domains and email accounts.
Aside from this, you can install many different scripts for free. This includes WordPress, Drupal, Joomla, Moodle, poll and survey software, mailing lists, social networking scripts, forum scripts and lots more. This recommended web host also gives you a site builder (with good templates), which lets you quickly build a new website without the need for coding or web design skills.
These are a few of the main benefits that come with a Bluehost web hosting plan. Now let’s look at their famous money back guarantee.
Bluehost offers several tiers for each of their products – here’s what you need to know about each one:
Blogger ($19.99 per month): Despite its unassuming name, this plan claims it can handle up to 100 million visits per month (check below for our thoughts on this claim), and will suit those just starting out on their WordPress journey.
Professional ($29.99 per month): This package purports to support up to 300 million visits per month, and will suit small businesses with moderate needs.
Business ($39.99 per month): Handling up to 600 million visitors per month, this package is suited to e-commerce sites, given the inclusion of a Secure Sockets Layer (SSL) certificate.
Enterprise ($49.99 per month): This plan supports an unlimited number of visitors, and will be ideal for large-scale businesses with a need for enhanced security and an SSL certificate.
Before we move on, we feel it’s important to highlight our skepticism when it comes to Bluehost’s visitor claims. These numbers are so high that there’s virtually no chance of disproving them – and unfortunately accurate data is hard to come by. With this in mind, we’d recommend that you start out with the Blogger plan, then scale upwards if necessary.
What is the Anytime Money Back Guarantee?
When you look at the guarantees offered by most web hosting companies, they will say something like 30 Day or 45 Day money back guarantee. Bluehost is one of the very few companies that has come out with an Anytimemoney back guarantee.
This does not mean that you can host your site with Bluehost for, say, 1 year, decide to cancel and get a refund for 12 months worth of hosting. A company that made an offer like this would not be in business for very long, as it would essentially mean they were giving their services away! What it does mean is that you can quit anytime and get a prorated refund based on the amount of time you have used.
Get full refund in the first 30 days
For the first 30 days, you can get a full refund. This only applies to the hosting itself. You do get a free domain with hosting, but if you cancel your hosting you will be charged for the domain. A domain is a separate product that you own, so you will not find anyone offering a refund on that.
Furthermore, additional services such as SEO packages, SSL certificates, SiteLock and other specialized services Bluehost offers are not covered by the refund policy.
If you are mainly interested in trying out their hosting, however, you are not obligated to purchase any of these extras. These are mostly services you would buy once you are convinced that you will stay with them for a while.
Their support team is reasonably knowledgeable about WordPress.
The hardware behind each plan is robust and scales well.
Bluehost includes advanced security features such as daily scans for malware and vulnerabilities.
Each plan includes a free Content Delivery Network (CDN) setup.
There’s full support for ManageWP.
Support queues can get a bit long.
Their plans have a higher starting price point than other WordPress hosts.
Long page loading times.
What’s really significant about the anytime money back guarantee is that it shows that Bluehost is confident that you will stay with them for a long time. They obviously don’t want you to cancel and ask for a refund. Yet a company that locks you into a long term contract is revealing that they don’t have complete confidence in their services.
Since you can get a full refund in the first 30 days, you really don’t risk anything by signing up with them. If you decide it’s not for you, you will only have paid for a domain. This is something you will need anyway, and you can use it with any web host (or resell it), by transferring it out to another company.